Neiman Marcus is your go-to destination When indulging in a high-end shopping spree. But what if you find the same item at a lower price elsewhere? Does Neiman Marcus offer price matching? We’ve got all the answers you need.
Neiman Marcus Price Match Policy
Although their official policy isn’t always available online, Neiman Marcus offers a price match. The most effective approach is initiating a live chat with a Neiman Marcus representative to ensure you get the best deal. During the live chat, the representative will verify the competitor’s price and make the necessary adjustments for you.
In this article, we’ll delve into the details of Neiman Marcus’s price match policy and offer additional strategies to save big on your next luxury shopping venture.
How to Get a Price Match at Neiman Marcus
Getting a price match at Neiman Marcus can be a bit elusive due to the ever-changing nature of their policy. However, starting a live chat with their customer service team can reliably secure a price match.
While there’s no direct link to the live chat, you can find it by navigating to the “Contact Us” section on the Neiman Marcus website. Look for the chat button in the lower right-hand corner.
Alternatively, you can contact a representative by calling 1-888-888-4757 or emailing [email protected]. Remember that in-store associates may not always be able to grant price matches.
When requesting a price match, be ready to provide the URL of the competitor’s website where you found the lower price, along with the item number or product name. The customer service representative will verify the price and make the necessary adjustments during the chat session.
It’s important to note that Neiman Marcus only offers price matching on identical items (same style, color, and size), and the competitor’s website must be an authorized brand retailer. Third-party sellers on platforms like Amazon and eBay are not eligible for price matching. Sale offers like buy one get one free (BOGO), and doorbusters are also typically excluded, as are clearance items, which are final sales and not eligible for price adjustments. Additionally, Neiman Marcus retains the right to modify or discontinue its price match policy without prior notice.
Neiman Marcus Price Adjustment Policy
Yes, Neiman Marcus does have a price adjustment policy. If you purchase an item on sale within ten days, you can receive a refund for the price difference.
To request a price adjustment, keep your order number handy and call customer service within ten days. It’s advisable to have proof of the sale if the customer service representative requests it.
Neiman Marcus last updated its price adjustment policy on March 29, 2019; you can find it [here](insert link here).
Handling Price Errors
Occasionally, price errors may occur on the Neiman Marcus website or in-store. If you purchase an item advertised at a lower price than its actual selling price, you will be charged at the lower price. Conversely, if an item is advertised at a higher price than its actual price, you will automatically be charged the more down, correct price.
If you encounter any price discrepancies, capture screenshots and document the errors. Then, promptly submit this information to Neiman Marcus’ customer support team.
Other Ways to Save at Neiman Marcus
In addition to price matches and adjustments, there are several other savvy strategies to save money on your next Neiman Marcus purchase:
- Take Advantage of Free Returns and Exchanges: Neiman Marcus offers free returns and exchanges for all in-store and online items. If you’re dissatisfied with a purchase, return it within 30 days for a full refund. Neiman Marcus even covers the shipping cost for exchanges, making it convenient and cost-effective.
- Apply for the InCircle Capital One Credit Card: If you’re a frequent Neiman Marcus shopper, consider applying for the InCircle Capital One Credit Card. This card offers various perks, including InCircle Rewards, concierge services, double InCircle points, and exclusive offers. You can apply for either the Neiman Marcus credit card or the Bergdorf Goodman card, which offers similar benefits.
- Take Advantage of Free Shipping: Neiman Marcus provides free standard shipping on most items, with delivery within two business days after shipping. This can save you both time and money, especially when shopping online.
- Shop Off-Season: For those seeking clothing deals, shopping off-season is smart. Retailers often discount items to clear out old inventory for new arrivals. For instance, summer clothes tend to go on sale in late August or early September, while winter clothing sees discounts in late February or early March. Plan to take advantage of these savings.
- Save Time With Curbside Pickup: Neiman Marcus offers curbside pickup at select locations if you’re short on time. This service enables you to shop online and then pick up your purchase in-store without waiting in line. It’s also available for returns, making your shopping experience more convenient.
- Use Rakuten for Cashback: Consider using Rakuten, a cashback site that offers discounts at select retailers, including Neiman Marcus. While cashback offers vary, Neiman Marcus typically provides around 10% cashback. To use Rakuten, sign up for an account, search for Neiman Marcus, click “shop now,” and shop as usual. The cashback will accumulate in your account for withdrawal.
In Conclusion
Neiman Marcus offers a premium shopping experience, and with the right strategies, you can make the most of your luxury purchases. You can enjoy substantial savings on your next Neiman Marcus shopping spree by taking advantage of price matches, adjustments, and the additional tips outlined above.